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Frequently Asked Questions
Creating a profile is easy! Download the Mig0 app, sign up with your email or phone number, then tap "Add Pet" to create your pet's profile. Add photos, describe their personality, and set your preferences for potential matches.
Yes! You can add multiple pets to your account. Simply tap the "Add Pet" button in your profile settings. Premium members can add unlimited pets, while free accounts can add up to 3 pets.
Our AI-powered algorithm considers multiple factors including: pet size, energy level, play style, age, location proximity, and owner preferences. This ensures compatible and safe matches for your pet.
We use photo verification and optional vaccination record uploads. Users can also get a "Verified" badge by completing our verification process, which includes ID verification and pet ownership confirmation.
Always meet in public places initially, bring your pet's leash and supplies, share your location with a friend, and trust your instincts. Start with short meetings and gradually increase interaction time.
Try these steps: 1) Check your internet connection, 2) Update to the latest version of the app, 3) Clear the app cache, 4) Restart your device. If problems persist, contact our support team.
On the login screen, tap "Forgot Password?" and enter your email address. We'll send you a password reset link. Check your spam folder if you don't receive it within 5 minutes.
Premium members get: unlimited swipes, see who liked your pet, advanced filters, priority matching, unlimited pets per account, and access to exclusive pet events in your area.
You can cancel anytime from your account settings. Go to Settings > Subscription > Cancel Subscription. You'll continue to have access until the end of your billing period.
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